We welcome you to our Company as a new Independent HEALY WORLD (hereinafter referred to as “IHWM”) and wish you the greatest possible success in your activities as an independent distribution partner of Healy World Co. Florida, USA, 450 S Orange Ave FL 3, Orlando FL 32801-3394 USA, represented by the managing director Babak Jafarian (hereafter: HEALY WORLD) and, most of all, great joy in distributing our Products. For the distribution of our products and contact with other persons, we emphasize consumer friendliness and safety, integrity, fair cooperation with each other and in the entire network marketing environment and compliance with the law and common decency. Therefore, we ask you to read the following ethical rules and our General Contract Partner Conditions carefully and make these requirements your daily guidance for performing your tasks.

It is important that you read the HEALY WORLD Code of Ethics (hereinafter referred to as “the Code”) and Rules of Conduct (hereinafter referred to as the “Rules”) below, as they form an integralpart of the terms of the IHWM application form. As an IHWM, you shall comply with the Code and Rules and any amendments/revision made by HEALY WORLD from time to time and to them that have been published in the newsletter or otherwise communicated to the IHWM in the manner as determined by HEALY WORLD.

HEALY WORLD reserves the right to terminate at any time, and with immediate effect, the membership of any IHWM who has provided false or invalid information on the member application form or who is violating any provisions in the Code or the Rules. Terminated IHWMs lose all rights and privileges that accompany the membership, including their network. The “Rules” are there for IHWM’s protection, to ensure that all IHWMs maintain the same high standards. The IHWMs are expected to and shall comply with any and all legal requirements of the country where they operate their HEALY WORLD Business even if certain obligations are not restated in the Code or the Rules.

The HEALY WORLD CODE OF ETHICS

As an IHWM, I agree to conduct my HEALY WORLD Business according to the following principles:

1. I will uphold and follow the Rules as laid out in this official HEALY WORLD Policy Manual and other HEALY WORLD literature.

2. My guiding principle for doing business with anyone I meet in my capacity as an IHWM is to treat them as fairly as I would like to be treated myself.

3. I will present the HEALY WORLD Products, The HEALY WORLD business opportunities, the related training and the other opportunities and benefits offered by HEALY WORLD to my customers and other IHWMs in an honest and truthful manner. Whether verbal or in writing, I will make only such claims related to the product, the bonuses and the other opportunities that are mentioned in the official HEALY WORLD literature.

4. I will be courteous and prompt in servicing my customers, as well as in the handling of complaints. I will follow the procedures outlined in the official HEALY WORLD literature.

5. I will accept and carry out the different prescribed responsibilities of an IHWM (and those of a Sponsor and Director and above) when I progress to those levels of responsibility as laid out in the official HEALY WORLD literature.

6. I will conduct myself in such a manner as to reflect only the highest standards of integrity, honesty, and responsibility.

7. I shall not in any circumstances use the HEALY WORLD network for marketing products other than those approved by HEALY WORLD. I shall respect the direct-to consumer method of distribution and therefore not sell through any retail outlets of any nature.

8. I will respect and adhere strictly with the laws and regulations of the country where I conduct my HEALY WORLD business and of my host countries if building an international group

9. I will only conduct my HEALY WORLD business in countries that are already opened for business.

10. I will not sell complimentary promotional material provided by HEALY WORLD.

11. I will not sell any training material related to HEALY WORLD products and/or the Business opportunity.

12. I will always offer the training to other IHWMs free of charge.

13. I agree that all orders submitted are subject to acceptance by HEALY WORLD.

14. I agree that IHWM applications submitted are subject to acceptance by HEALY WORLD

15. I will personally update and inform all those who introduce to HEALY WORLD business, about HEALY WORLD business activities, policies and compensation plan as provided by HEALY WORLD and ensure that such person treats this as basis of joining as IHWM

16. I shall use any information deemed by HEALY WORLD to be confidential information only for the purpose of conducting my HEALY WORLD business and shall not divulge or share with others.

HEALY WORLD GLOSSARY OF TERMS

IHWM Independent HEALY WORLD Member: An individual who purchases product, generates retail sales and business building Bonuses (including those with different ranks, levels, titles, or paid as titles obtained per the Compensation Plan)

ACTIVE MEMBER: A Member who satisfies the minimum volume requirements, as set forth in the Compensation Plan, to ensure that they are eligible to receive bonuses.

AGREEMENT: The contract between the Company and each IHWM, which includes: The Member Application and Agreement, the HEALY WORLD Policies and Procedures, the Code of Ethics, the Rules of Conduct. , the HEALY WORLD Compensation Plan, all in their current form and as amended by the Company in its sole discretion. These documents are collectively referred to as the “Agreement.”

TERMINATION: The termination of a member’s business. Termination may be either voluntary, Involuntary, or through non-renewal (If applicable).

COMPENSATION PLAN: The guidelines and referenced literature for describing how IHWMs can generate bonuses and achieve rank qualifications.

CUSTOMER: A Customer who purchases HEALY WORLD products and does not engage in building a business or retailing product.

IN GOOD STANDING: A Member that does NOT have an active suspension by compliance, \or disciplinary action within the past 12 months, or a negative balance (debt owed) to Company.

ORGANIZATION: The Customers and IHWMs placed below a particular IHWM.

OFFICIAL COMPANY MATERIAL: Literature, audio or video tapes, and other materials developed, printed, published, and distributed by HEALY WORLD to its IHWMs.

PLACEMENT: Your position inside your Sponsor’s organization.

PROSPECT: For purposes of HEALY WORLD’s Conflict of Interest Policy, the term “Prospect” means the actual or attempted solicitation, enrolment, encouragement, or effort to influence in any other way, either directly, indirectly, or through a third party, another HEALY WORLD Customer or IHWM to enrol or participate in another network marketing or direct sales opportunity. Also including and not limited to other commercial and /or investment (financial) activities.

RESALABLE CONDITION: Products shall be deemed “resalable” if each of the following elements
is satisfied:

(1) they are unopened and unused, meaning the tamper evident seal located on the product remains in place.
(2) original packaging and labelling have not been altered or damaged.
(3) they are in a condition such that it is a commercially reasonable practice within the trade to sell the merchandise at full price; and
(4) the product contains current HEALY WORLD labeling.

NOTE: Any merchandise that is clearly identified at the time of sale as a demonstration kit, nonreturnable, discontinued, or as a seasonal item, shall not be resalable.

SPONSOR: IHWM who enrolls (Introduces) a Customer or another IHWM into the Company and is listed as the Sponsor on the IHWM Agreement. The act of enrolling (Introducing) others and training them to become IHWMs is called “sponsoring.”

UPLINE: IHWM(s) above a particular IHWM in a sponsorship line up to the Company. It is the line of
sponsors that links any particular IHWM to the Company.

IHWM Agreement: Refers to the IHWM Applications along with the incorporated documents that form the terms of the contractual agreement between an IHWM and HEALY WORLD.

HEALY WORLD Business Opportunity: The products, marketing, support and reward system offered by HEALY WORLD.

HEALY WORLD Business Policies: Rules and policies set forth in official HEALY WORLD publication.

HEALY WORLD Products: All goods and services provided by HEALY WORLD to IHWMs.

HEALY WORLD Compensation Plan: The system used to calculate the bonus and recognition for IHWMs based on product sales and services.​

HEALY WORLD Bonus: Rewards from HEALY WORLD to an IHWM

HEALY WORLD Performance Year: HEALY WORLD’s performance year runs from January 1 to December 31.

HEALY WORLD Leg: All enrolled IHWMs as well as all downline IHWMs from that IHWM.

HEALY WORLD LOS: All IHWMs in an ascending order starting with any IHWM

HEALY WORLD Leg: Each IHWM has a front line that consists by the personally enrolled IHWMs

HEALY WORLD Monthly Period: During a calendar month a monthly period from the first to the last day of the calendar month. The first monthly qualification period begins with the date of the first product order of an IHWM and is calculated until the end of the respective month.

Law: means any law, statute, order, ordinance, regulation, public notice, guidance, judgment or other rule or decision with legal effect of the government of the country in which the IHWM operates in.

Paid for as: The rank according to which an IHWM is remunerated according to the Compensation
Plan in the month following the qualification period.

Pay-out: Bonuses made by HEALY WORLD to IHWM

Personal Volume (PV): The volume generated by IHWM or by personally sponsored customers.

Placement: IHWM can be placed manually in the left or right leg by their sponsor, or on the respective outer side. If you register more IHWMs before you have manually placed your other IHWMs, after 7 days, the system will automatically place them.

Product A product or service offered by HEALY WORLD that has a certain point volume assigned to it. Sales aids and promotional materials are excluded from this definition.

Qualification Period During a calendar month, an IHWM meets the qualification requirements to earn
bonuses for a corresponding bonus according to his or her rank.

Qualifying Volume The qualifying volume defines whether IHWM is qualified for Bonuses. The PV can vary according to rank and is generated by customer purchases or an IHWM’s own purchases.

Rank The qualification level according to which an IHWM receives their pay out according to the
Compensation Plan.

Rank Achievement Bonus A bonus paid when a new title is reached.

Sponsor Tree Genealogy The network of IHWMs, structured according to the principles of genealogy, including all personally enrolled IHWMs.

Subscription A monthly subscription to use various services and products.

Title A title denotes the highest HEALY WORLD rank achieved. This title will always be retained by the IHWM.

Upline The hierarchy (one line) of an IHWM extending upwards from their position.

INDEPENDENT HEALY WORLD MEBER IHWM

A. To become an Independent HEALY WORLD Member (IHWM) the person should be introduced by an existing IHWM. Under certain circumstances, HEALY WORLD can assign a prospective IHWMs to any network.

B. An individual may only have one IHWM membership, whether directly or indirectly.

C. HEALY WORLD reserves the right to refuse any application or re-application.

D. An applicant must be of the age of legal capacity to be an IHWM.

E. An IHWM shall not require IHWMs or prospective IHWMs to pay training fees and fees for promotional materials. No fees should be charged an IHWM or prospect.

F. The IHWMs may cancel their membership at any time after their registration.

G. An IHWM’s membership will expire on the anniversary of registration.

H. Should an IHWM’s spouse wish to become an IHWM, both spouses must be sponsored jointly under the same membership or if separately below as the wife or husband who first became an IHWM.

I. Former IHWMs (or spouses of former IHWMs) may apply for new membership under the following conditions:

1. At least 6 months has elapsed since the previous membership had been canceled (unless otherwise agreed with HEALY WORLD).
2. The new application must specify that it is being made under this rule.
3. A former IHWM may apply immediately for becoming an IHWM, without specifying that he/she was a former IHWM if he/she has at least 12 months of inactivity following cancellation of membership.

J. HEALY WORLD reserves the right to suspend an IHWM’s membership for up to 12 months with immediate effect, pending investigation of violation of Rules.

MANAGING YOUR BUSINESS

Product Information and Ordering
https://us.healy.shop/ is a great resource to help you manage your business. Log in to discover many great tools and resources, shopping directories, detailed product information and much more. Product availability and pricing are subject to change without notice, though we generally communicate updates via Https://us.healy.shop/. If any information appears incorrect, you have questions or you need assistance placing an order, contact Customer Service. They’ll be happy to help.

Training and Business Support Materials
Education, training and motivation are critically important to build a successful independent business. To educate you in the business and assist with your own training and motivation, as well as teaching how to train and motivate others, HEALY WORLD prepares various merchandising aids and support services. Some IHWMs independently produce or procure and distribute their own Business Support Materials (BSM), These may include business aids, books, magazines, flip charts and other printed material, online literature, internet websites, advertising, audio, video, digital media, meetings, and educational seminars. You may decide that these materials can help you build our business, or not. It’s your decision. No one may sell to you these materials. Product and business opportunity training and materials must be offered for free and may not be sold. Sale of BSM is strictly prohibited and may be cause for termination.

Maintain the Line of Sponsorship

A. IHWMs are not allowed to re-register under a different line of sponsorship. If they do, they are liable to lose their entire network to their original Sponsor. They are only allowed to re-register after cancelation, observing the six (6) months of inactivity and conditions set by HEALY WORLD

B. The transfer of membership from one Sponsor to another is only applicable to new IHWM without any downline and approval is at the sole discretion of HEALY WORLD.

C. Transfer of a Personal Group is not allowed.

D. IHWMs who wish to transfer their membership may be allowed to do so, but only to their close relatives i.e., spouse, son, daughter, mother, father, brother, sister, mother-in- law, father-in-law and such other near relatives of an existing IHWM, (at the discretion of HEALY WORLD). In case that the relative is already an IHWM, the original membership will be canceled. A letter requesting such a transfer must be sent to HEALY WORLD. IHWM who have transferred their membership under this rule may apply for membership again if at least six months have elapsed since their last Membership was transferred.

Sell, Assign or Delegate Ownership

A. In order to preserve the integrity of the hierarchical structure, it is necessary for HEALY WORLD to place restrictions on the transfer, assignment, or sale of a business.

B. An IHWM may not sell or assign his or her rights or delegate his or her position and business as a IHWM without prior written approval by HEALY WORLD, which approval will not be unreasonably withheld. Any attempted sale, assignment, or delegation without such approval may be voided at the discretion of HEALY WORLD.

C. Should the sale be approved by HEALY WORLD, the Buyer will not assume the position of the Seller at the current qualified title, but at the current “paid as” rank, at the time of the sale and acquires the Seller’s Downline. No Bonuses will be paid for the first three months unless the buyer will prove that contributes to the maintenance and the growth of the seller’s business.

D. To request corporate authorization for a sale or transfer of a HEALY WORLD business, the following documents must be submitted to the Company:

i. A Sale/Transfer of Business Form properly completed, with the requisite signatures.
ii. A copy of the Sales Agreement signed and dated by both Buyer and Seller, clearly stating the amount of sale.
iii. A Member Agreement completed and signed by the Buyer.
iv. Payment of a 500.00 EURO (or its equivalent value in the local currency or such other amount to be advised by HEALY WORLD) administration fee; and
v. Any additional supporting documentation requested by IHWM.

E. Any debt obligations that either Seller or Buyer may have with HEALY WORLD must be satisfied prior to the approval of the sale or transfer of the HEALY WORLD business.

F. A Member who sells his or her business is not eligible to re-enrol as a Member in any organization for six (6) full calendar months following the date of the sale except as otherwise expressly set forth in these Policies and Procedures.

G. It is the sole discretion of HEALY WORLD to either accept or reject the sale, assignment or delegation of ownership

Responsibilities of an IHWM

A. IHWMs shall not use the HEALY WORLD network for marketing products or schemes which are not officially approved by HEALY WORLD.

B. IHWMs shall not steal an applicant from other IHWMs, nor interfere by soliciting IHWMs in the line of sponsorship of another IHWM.

C. The IHWMs do not have any employment relationship with HEALY WORLD. When presenting the HEALY WORLD Business Opportunity to others, the IHWM must clearly state the independent character of this business and the fact that no employment with HEALY WORLD exists.

D. The IHWMs have no authority to bind or assume obligations on behalf of HEALY WORLD. They shall indemnify HEALY WORLD in respect of any costs or damages arising from any noncompliance to these rules.

E.IHWM may not place orders in the name of another IHWM, without that IHWM’s prior written approval.

F. In the performance of this business, IHWM warrants and represents that he/she is aware of and familiar with the provisions of the Law and shall comply with the Law including without limitation the guidelines when conducting the HEALY WORLD Business, obtained the necessary approvals/licenses (in any) and with any tax laws and regulations regarding tax registration and filing. The IHWM shall not engage in any activity which will bring either them or HEALY WORLD into disrepute.

G. From the beginning of the contact with a consumer, the IHWM shall identify herself/himself and explain the purpose of her/ his approaching a customer or the purpose of the occasion. The IHWM shall ensure full transparency of her/ his identity as IHWM in any related communication, whether by email, a website, social media page etc. Clear name and contact information as well as information that the sender is not a HEALY WORLD official representative must be provided. The word “Independent” shall always be added before “HEALY WORLD Member on any
identity representation such as e- mail signatures, business cards, on website, social media page and the like.

H. As a Sponsor, the IHWM should train and motivate personally sponsored IHWMs.

I. An IHWM may not be involved in interviews regarding, or referring to, HEALY WORLD with any media, whether by television, internet, radio, magazines etc. nor utilize any advertising media (including viral advertising as SMS, internet etc.) for the purposes of marketing of their HEALY WORLD Business without HEALY WORLD’s prior written consent. The IHWMs shall never reply to media inquiries, neither criticize publications without the prior consent of HEALY WORLD.

J. The IHWMs shall not be involved in social media dialogues which misrepresent or give incorrect or misleading information about HEALY WORLD, its products or services, or may generally lead to loss of reputation by HEALY WORLD.

Modification of the Member Agreement

A Member may modify his or her existing IHWM Agreement (i.e., change a social security number to a Federal ID number, or change the form of ownership from an individual to a Business Entity owned by the IHWM) by re-submitting a new Business Registration Form, with fresh signatures (not a “crossed out” or “white-out” version of the first Agreement), and any appropriate supporting documentation

Change Sponsor

A. This is only applicable to new IHWM that does not have any IHWM as downline in the Line of Sponsorship.

B. The Company reserves the right to correct Sponsor errors at any time and in whatever manner it deems necessary.

Change Placement

IHWM can be placed manually in the left or right leg by their sponsor, or on the respective outer side. If you register more IHWMs before you have manually placed your other IHWMs, after 7 days, the system will automatically place them.

Succession

I understand that my IHWM position cannot be inherited or bequeathed but can be transferred or assigned during my lifetime with written consent of the Company, which consent shall not be unreasonably withheld.

This Agreement shall not be in effect or binding on any party until received and accepted by Healy World.

Unethical Sponsoring

A. Unethical sponsoring activities include, but are not limited to, enticing, bidding, or engaging in unhealthy competition in trying to acquire a prospect or new IHWM from another IHWM or influencing another IHWM to transfer to a different sponsor.

B. Allegations of unethical sponsoring must be reported in writing to the HEALY WORLD’s Compliance Department within the first thirty (30) days of enrolment. If the reports are substantiated, the Company may transfer the IHWM or the IHWM’s downline to another sponsor, Placement, or organization without approval from the current up-line Sponsor or Placement IHWMs. HEALY WORLD remains the final authority in such cases.

C. HEALY WORLD prohibits the act of “Stacking.” Stacking is the unauthorized manipulation of the HEALY WORLD Compensation Plan in order to trigger bonuses or cause a promotion (Qualification) off a downline IHWM in an unearned manner. One example of stacking occurs when a Sponsor places participant under an inactive downline without his or her knowledge in order to trigger unearned qualification for bonus. Stacking is unethical and unacceptable behaviour, and as such, it is a punishable offense with measures up to and including the termination of the IHWM positions of all individuals and/or entities found to be directly involved.

D. Should IHWMs engage in solicitation and/or enticement of members of another direct sales company to sell or distribute HEALY WORLD products and services to, they bear the risk of being sued by the other direct sales company. If any lawsuit, arbitration, or mediation is brought against a IHWM alleging that they engaged in inappropriate prospecting activity of another company’s sales force or Customers, HEALY WORLD will not pay any of the IHWM’s defence costs or legal fees, nor will HEALY WORLD indemnify the IHWM for any judgment, award, or settlement.

Cancellation/Voluntary Termination

A. An IHWM may immediately terminate his or her business by submitting a written notice or email to HEALY WORLD Compliance Department.The written notice must include the following:

i.The IHWM’s intent to terminate his/her membership
ii.Date of termination
iii.HEALY WORLD IHWM Identification Number.
iv.Reason for termination; and
v.Signature.

B. IHWM may not use termination / cancellation to immediately change Sponsor and Placement. Instead, the IHWM who has voluntarily terminated the membership is not eligible to reapply for a business or have any financial interest in a or any HEALY WORLD \business for six (6) months from the receipt of the written notice of termination

C. IHWM may not manipulate the optional purchase of product by refusing the shipment of HEALY WORLD purchased products in order to switch Sponsors. There is not a product purchase required to become an IHWM. This practice may result in suspension or termination of IHWM status

Involuntary Termination

A. The Company reserves the right to terminate an IHWM’s business for, but not limited to, the following reasons:

i.Violation of any terms and conditions of the Agreement.
ii.Violation of any provision in these Policies and Procedures.
iii.Violation of any provision in the Compensation Plan.
iv.Violation of any applicable law, ordinance, or regulation regarding the HEALY WORLD business; and/or engaging in unethical business practices or violating standards of fair dealing.
v.At its absolute discretion

B. HEALY WORLD will notify the IHWM in writing by email or certified mail at his or her last known address of its intent to terminate the IHWM’s business and the reasons for termination. The termination is effective as of the date of the written notification. The IHWM will then have seven (7) calendar days from the date of mailing of such notice to appeal the termination in writing.

C. If the IHWM does file a timely appeal of termination, HEALY WORLD will review its decision, along with any other information it may deem relevant, reconsider any other appropriate action, and notify the IHWM of its decision. The decision of the Company is then considered final and not subject to further review.

D. After termination, the former IHWM is prohibited from using the names, marks or signs, labels,stationery, advertising, or business material referring to or relating to any HEALY WORLD products or services. HEALY WORLD will notify the active Upline Sponsor within ten (10) days after termination. The organization of the terminated IHWM will not “roll up” to any Upline Sponsor on record.

E. An IHWM who is involuntarily terminated by HEALY WORLD may not reapply for a business,either under his or her present name or any other name or entity, without the express writtenconsent of HEALY WORLD. In any event, such IHWM may not re-apply for a business fortwelve (12) months from the date of termination, followed by a certified training by HEALY WORLD.

F. If HEALY WORLD grant permission to re-apply, the IHWM would not retain previous positionin the network

Effect of Cancellation/Termination

Following an IHWM’s termination for inactivity or voluntary or involuntary termination (collectively a “termination”) such IHWM:

i.Shall have no right, title, claim or interest to any bonus from the sales generated by the IHWM’s former organization or any other rewards in association with the IHWM’s former independent business.
ii.Effectively waives any and all claims to property rights or any interest in or to the IHWM’s former downline’s organization.
iii.Shall receive bonuses only for the last full pay period in which he or she was active prior to cancellation, less any amounts withheld during an investigation preceding an involuntary cancellation, and less any other amounts owed to HEALY WORLD.

Sales

Healy World’s Shop, is the only channel of selling the Healy World products and services. No other sales platforms, own sites and or social media channel sales are allowed.

Returns

Returns for a refund shall be accepted if completed before the expiration of time that is prescribed by law or Healy in the country in which the Healy Device was purchased. A refund will only be issues if the product is returned in saleable condition in the country where it was first purchased.

Procedures for Handling Complaints

A. Ask the customer to explain how the damage occurred. Be sure to obtain the name of the product and when the damage occurred, then write down the name, address, and phone number of the customer.

B. Do not say that HEALY WORLD will pay for the damage. Simply state that HEALY WORLD will contact them regarding the damage.

C. Ask the customer to keep the product and the damaged article.

D .Kindly contact us with the information and we will deal directly with the customer.