COVID-19 Alert to all Healy World Members and Customers:

COVID-19 Alert to all Independent Healy World Members and Customers: Healy is not intended to diagnose or treat COVID-19 (Coronavirus). You should always seek advice from a qualified medical professional. Healy World supports and encourages the practice of COVID-19 preventive measures published by the European Centers for Disease Control and Prevention (ECDC). If you, your family, or customers experience any of the COVID-19 symptoms as described by ECDC, we urge you to seek medical diagnosis and treatment.

Frequently Asked Questions

Healy battery is not fully charged

Usually the Healy should be fully charged after 4 hours of charging, but if you have just purchased a Healy, it might be that the Healy is deeply uncharged, meaning that it should be charged for 12 hours. It is also helpful to repeat the charging cycles with a new Healy.


Another thing to look out for is to notice if the green light on the Healy is very subtly flickering during the charging. If it is, it means that it is charging properly, if it is not, reset the charging process, connect to another charger with more power, or try another power outlet/socket.

If issue persists, reach out to support.

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