COVID-19 Alert to all Healy World Members and Customers:

COVID-19 Alert to all Independent Healy World Members and Customers: Healy is not intended to diagnose or treat COVID-19 (Coronavirus). You should always seek advice from a qualified medical professional. Healy World supports and encourages the practice of COVID-19 preventive measures published by the European Centers for Disease Control and Prevention (ECDC). If you, your family, or customers experience any of the COVID-19 symptoms as described by ECDC, we urge you to seek medical diagnosis and treatment.

Frequently Asked Questions

My Healy is not connecting to the Healy App

For the connection to be possible, you first need to make sure:

1.    Healy is full charged
2.    Healy is ready for operation
3.    Healy is located near the smartphone (<10m)
4.    Healy is not connected to another smartphone

If the issue is not solved, please also try the following articles

- How can I clear the Bluetooth Cache on my phone?
- How can I clear the App Cache on my phone?

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