COVID-19 Alert to all Healy World Members and Customers:

COVID-19 Alert to all Independent Healy World Members and Customers: Healy is not intended to diagnose or treat COVID-19 (Coronavirus). You should always seek advice from a qualified medical professional. Healy World supports and encourages the practice of COVID-19 preventive measures published by the European Centers for Disease Control and Prevention (ECDC). If you, your family, or customers experience any of the COVID-19 symptoms as described by ECDC, we urge you to seek medical diagnosis and treatment.

Frequently Asked Questions

I have to manually hold the charging cord on to Healy in order for it to charge

If this happens, please try another charging cable and power plug to check whether the problem lies within the Healy charging socket or the charger itself. If the issue still persists, please reach out to Customer Support to exchange your device. Otherwise, replace the cord and/or charger.

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