Payment and Shipment Policy (PayU)

HEALY INDIA PAYMENT & SHIPPING POLICY

Healy World Products can be bought through its IHWMs only, while we process the payments and take care of shipping the same to the purchaser to maintain the integrity and deliver products to take care of your holistic wellbeing. The present policy only governs the business payment transactions and shipping of the products between you and our IHWMs. Therefore, it is recommended to make yourself familiar with this present policy.

Payment Policy

We offer and process various payment options and the same are processed by our trusted payment partners, which includes PayU. We offer following payment options as provided below:

Credit Cards (Visa/Mastercard/Rupay (Domestic)

Debit Cards (Visa/Mastercard/Rupay (Domestic)

UPI

Net Banking

Wallets

SECURITY SYSTEMS ADOPTED

PayU is PCI DSS compliant security standards ensuring proper measures to protect sensitive information shared by you. Further, we are abiding by the latest circular the Reserve Bank of India pertaining to tokenization of credit card and debit card information viz. Card-on-File Tokenization

For further information on Security Systems adopted by PayU, please visit the following link https://payu.in/

CUSTOMER GRIEVANCE REDRESSAL MECHANISM

For details on grievance redressal mechanism undertaken by PayU, kindly visit the following link https://payu.in/

Kindly Note:

Healy World deems an order is successfully placed only when the amount has been recorded in our account.

It is to be noted that Healy World has no control over the payment gateways and as such it is highly recommended that you read their terms of use and other policy documents carefully as published on https://payu.in/

As we do not store any sensitive payment credentials such as Credit/Debit Card Numbers, CVV, Net banking log-in details, etc. and as such you might be required to enter the said credentials every time you place an order.

We do not charge any extra transaction charges from our IHWMS/ customers for using digital payment mode.

If you face any issue in Payment made at our site, you can immediately get in touch with us at https://payu.in/ or write an e mail at care@payu.in mentioning the order reference number. We shall make our best efforts to ensure the resolution of the complaint at the earliest.

Shipping Policy

After confirmation of your order, we get ready to ship your products to you at the earliest and to ensure a quick and efficient delivery, we have partnered with some of the best shipping service providers. We ensure delivery to you within 15 days of your orders being placed and in case, we fail to fulfil our 15 days promise you have a right to cancel the order without attracting any penalties thereon. However, due to some unforeseen circumstances there maybe delays on case-to-case basis which we will keep you updated with. You can also contact us as per our consumer redressal policy to get updates on the status of your order.

However, we are unable to change addresses and/or choose preferred delivery speed. Any additional request, if accepted, may be chargeable separately and will be the actual charges which are being borne by the Company.

We hope the said terms makes your shopping experience a worriless process and enable you to enjoy the many benefits of our products from the comfort of your home, office or anywhere in the world.